Refund Policy
Eligibility
To be eligible for a refund, the following conditions must be met:
- The request is made within [30] days of purchase
- The item is in its original condition (for physical products)
- Proof of purchase is provided
Refund Process
To request a refund:
- Contact us at support@webship.io with your order number and reason for the request
- We will review your request and respond within [number] business days
- Approved refunds are processed to the original payment method within [number] business days
Non-Refundable Items
Certain items are not eligible for refunds, including:
- Gift cards
- Downloaded digital products (after access is granted)
- Items marked as final sale
Digital Products and Courses
For digital products, courses, and subscriptions, refund eligibility depends on the specific product terms. See the product description for details.
Contact
If you have questions about refunds, contact us at support@webship.io.
